Checkout an Order

Run a Sale

  1. From Groovv POS Home screen tap Orders to create a new one.
  2. Choose a product category on the left-hand side of the screen. Then select the item(s) that your customer would like to buy. Selected items will appear on the receipt section on the right side of the screen.
  3. The sum of the items’ prices are automatically calculated in the receipts Total, along with any taxes or discounts, if applicable.
  4. Tap Search, type the Item’s name, to search for items individually.
  5. To increase the quantity of an item, tap the plus symbol, or tap the fields above to type a number manually.
  6. You can also add a Special Note. This will appear on the customer’s receipt.
  7. Tap Done to apply the changes.
  8. To add more details to the order, tap the Order Info tab at the top of the receipt.
    • You can create a name or a reference number for the order, to make it easier to recall later.
    • You can specify the type of order: carry out, delivery, dine in meal, or drive thru.
    • To put an order on hold, tap the Hold button at the bottom of the receipt.
    • Select whether you want the items sent to station printer, tap Continue. This allows you to set the order aside until you’re ready to come back to it.
    • To recall the order, tap Open , then find the order by its amount order type, or name.
    • Tap the Order, then choose Checkout if you’re ready to accept the payment. Otherwise choose Open Order to make changes.
    • Review the Order.
    • If you want to remove an item, tap the “X” beside the item’s amount.
  9. If you’re finished, tap Checkout to continue.
  10. Choose Split Balance if you want to divide the amount for more than one customer or payment method. Tap Save or tap Back to cancel the split balance,
  11. The Payment Method Screen Shows you several options for payment: Credit Card, Debit Cards, Cash, Gift Card and so forth.

Checkout

  1. Select the Debit Card button in the left hand column.
  2. To run a Debit Card for less than the full Order Total:
    1. Tap the backspace button the Debit Card number pad in the center of the screen.
    2. Enter the amount to be charged to the Debit Card using the numbers on the number pad.
  3. Tap the Terminal button on the number pad in the center of the screen.
  4. The point-of-sale will send pertinent transaction information to the terminal.
  5. Follow the steps associated with your specific terminal to complete the transaction.
  6. Select whether you would like to Print a Receipt, Email a Receipt, or press the All Done button to dismiss the screen.

CH

  1. To run a Credit Card for less than the full Order Total:
    1. Tap the backspace button on the credit card number pad in the center of the screen.
    2. Enter the amount to be charged to the credit card using the number on the number pad.
  2. Select the Manual button below the number pad in the center of the screen.
  3. Enter the Full Card number, the CVV, and the Expiration date.
  4. Select whether you would like to Print a Receipt, Email a Receipt, or press the All Done button to dismiss the screen.

CH1

  1. To run a Credit Card for less than the full Order Total:
    1. Tap the backspace button on the credit card number pad in the center of the screen.
    2. Enter the amount to be charged to the credit card using the number on the number pad.
  2. Tap the Terminal button on the number pad in the center of the screen.
  3. The point-of-sale will send pertinent transaction information to the terminal.
  4. Follow the steps associated with your specific terminal to complete the transaction.
  5. Select whether you would like to Print a Receipt, Email a Receipt, or press the All Done Button to dismiss the screen.

CH2

  1. From the Payment Method screen, select the Cash button from the left hand column.
    CH3
  2. Select the Exact button if the customer provides the exact total amount in cash; OR
  3. Manually enter the amount of cash received using the number pad, and press the Pay Button.                                                                                       CH4
  4. Once a cash amount has been entered or selected, the Customer Change Pop-Up will appear indicating the cash tendered, any outstanding balance of the Order, and the change due to the customer, if any.
  5. Select Finish to open the cash drawer ( if integrated), or if not integrated, open the drawer manually.
  6. Select the Email button to email the Receipt, the Print button to print a Receipt, or press the All Done button to dismiss the screen.

  1. Select the Gift Card button from the left hand column.                                           CH5
  2. To run a Gift Car for less than the full Order total:
    1. Tap the backspace button on the Gift Card number pad in the center of the screen.
  3. Enter the amount to be charged to the Gift Card using the numbers on the number pad.
  4. If you have a Swiper configured, you may swipe the Gift Card using the Swiper. OR:
  5. If you do not have a Swiper configured, select the Manual button below the number pad in the center of the screen.
    1. Tap inside the Card Number text box that appears and manually enter the Gift Card number.
    2. If your Gift Card provider requires a PIN number, enter the PIN number associated with the Gift Card.
    3. Press the Next button.
  6. If your Gift Card provider allows for partial authorization, and the balance on the Gift Card only covers a portion of the Order total select another payment button from the left hand column to complete the Checkout Process.
  7. Once you complete payment and reach the Receipt Screen, select the Email button to enter an email address and email the Receipt, select Print button to print a copy of the Receipt, or press the All Done button to return to the Current Order Screen.CH6

624 total views, 1 views today

0 0