First Time Logging In

Welcome to Groovv! Logging in and getting started takes just a few brief moments. On your initial login you may be greeted with a screen asking you to select whether you would like to start with your Main Register or a Register Accessory Display. If you are setting up Groovv as a primary point-of-sale, select Main Register.

Next, you will be asked for an Account Number, a Username, and a Password. Your Account Number, Username, and temporary Password were provided in your welcome email from Groovv. After entering your temporary Password the app will prompt you to enter a new Password of your choosing. Passwords should be at least eight characters and contain at least one uppercase, one lowercase, one number, and one special character.

Select Sign In.

Next, you may be asked to select a Location, Product Type, and Register. Select the Location, Product Type, and Register that applies to your business and the version of Groovv you are using.

GroovvPOS Screen Cap

Before logging in to the Portal for the first time, you will receive an email from Groovv Merchant Portal which will provide you with a temporary password. Click the link in the email and enter your email address and temporary password on the login screen.

After you login with your temporary password, you are taken to the Profile screen, where you need to enter your temporary password again, enter a new password, and confirm your new password. Passwords should be at least eight characters and contain at least one uppercase, one lowercase, one number, and one special character.

You are now ready to begin using the Portal. Select the module of your choice and begin!

tms_portal_login

While in the Groovv App, select the drop down menu associated with your User name in the top right hand corner of the app. Select Sign Out. If you’re sure you’d like to Sign Out, click Sign Out once more. To return to the previous screen, click Cancel.
From any screen in the Portal, select the drop down menu associated with your User name in the top right hand corner of the screen. Select Logout.

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