Complete a Loyalty Transaction

STEP BY STEP SUMMARY

  1. Select the Customer Info Button to bring up the Loyalty Screen
  2. Turn the point of sale screen so that it is facing the customer
  3. The customer will then type in their phone number and press Go

S4

If the customer is not currently a member of your rewards program:

  1. The customer can press Join to become a member of your loyalty program, OR
  2. Press Re-Enter Number to enter a phone number againS3

After a customer presses Join, the app will display a screen reminding them to download the PassMarket app, and instruction them to turn the screen back to the cashier. If this instruction screen is not automatically dismissed, press on the screen for three seconds to dismiss the screen and return to the Order Entry Screen or the Checkout Screen. After the transaction is completed, the customer will receive a one-time text message directing them to the App Store where they can download the PassMarket app.

 

  1. If the customer is already a member of your loyalty program:
    • The app will display the Account Info Screen
    • The customer can tap on the reward in the reward list. The reward will be applied to the Order and will be displayed in the Receipt Viewer, OR
    • The customer can press the Continue Without Reward Button
      s5
  2. The customer will turn the screen back to the cashier.
  3. Press on the screen for three seconds to dismiss the screen and return to the Order Entry Screen on the Checkout Screen
  4. Continue with Order Entry or Checkout as normal

If the customer does not have a reward, or does not wish to use an earned reward, the customer can press the Continue Without Reward Button. The app will then display a message on screen instructing the customer to turn the screen back to the cashier. Once the screen is returned to the cashier, if the instruction screen is not automatically dismissed, press on the screen for three seconds to dismiss the screen and return to the Order Entry Screen or the Checkout Screen.

667 total views, 2 views today

0 0