Once you’ve reached the Payment Method Screen, the Credit Card Button is preselected in the left hand column. You can choose to run a credit card manually, or through a configured terminal. If you would like to run a credit card for less than the full Order total, tap the backspace button on the credit card number pad in the center of the screen. Then enter the amount to be charged to the credit card using the numbers on the number pad. Select either the Manual Button or the Terminal Button to complete the transaction.

If you select Manual, you will be taken to a screen where you will be able to enter the full card number, the CVV, and expiration date along with additional AVS information like Zip Code and Street Address.

If you select Terminal, you must have a terminal configured and properly connected with Groovv app. When you select the Terminal Button, Groovv sends pertinent transaction information to your terminal. Follow the steps associated with your specific terminal to complete the transaction.

Note: To obtain more help contact: Groovv Support or call (855) 379-9011.

Once the transaction is processed and you are brought to the Receipt Screen, select whether you’d like to Print a Receipt, Email a Receipt, or press the All Done Button to dismiss the screen. If the Print option is chosen a Receipt will print from the terminal and/or the point-of-sale hardware itself. Click here for printing troubleshooting and printer configuration instructions.

STEP BY STEP SUMMARY FOR MANUAL CREDIT CARD ENTRY:

  1. If you would like to run a credit card for less than the full Order total, tap the backspace button on the credit card number pad in the center of the screen. Then enter the amount to be charged to the credit card using the numbers on the number pad.
  2. Select the Manual Button below the number pad in the center of the screen
  3. Enter the full card number, the CVV, and expiration date
  4. Select whether you’d like to Print a Receipt, Email a Receipt, or press the All Done Button to dismiss the screen

STEP BY STEP SUMMARY FOR CREDIT CARD PROCESSING THROUGH A TERMINAL:

  1. If you would like to run a credit card for less than the full Order total, tap the backspace button on the credit card number pad in the center of the screen. Then enter the amount to be charged to the credit card using the numbers on the number pad.
  2. Tap the Terminal Button on the number pad in the center of the screen
  3. The point-of-sale will send pertinent transaction information to the terminal
  4. Follow the steps associated with your specific terminal to complete the transaction
  5. Select whether you’d like to Print a Receipt, Email a Receipt, or press the All Done Button to dismiss the screen

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