Refund /Returns

Groovv Transactions

Displays sales vs. returns, users can filter by daily, monthly, or a specific date range.
Some of the details provided includes date, terminal #, batch #, transaction date, transaction time, keyed, card type, card #, transaction amount, and verifies if return has been matched.
What are Matched Returns?
To help prevent mistakes and fraud, a check is made by our system to verify a sale:
  • Full match: A previous sale to that card was found for the same amount as the refund.
  • Partial match: A previous sale to that card was found for a greater amount than the refund.
  • No match: No sale is found to that card was found to offset the refund.

GT23

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