The History of the MPOS displays open, closed, and queued batches. To access the History section, tap on the icon and then tap on “History” in the side menu bar.The first screen displays All Transactions made on the device as well as Current Open Batch information detailing Sales, Refunds, Voids, and the Batch Total.
The All Transactions page shows every transaction that has been made withing a two-month period. In the All Transactions Screen, Merchants have access to more options for each individual transaction by tapping on any transaction that appears on the list. Tapping on any of the transactions listed will open a new screen listing the details of that specific transaction.
Tap on “Cancel” to go back to the previous screen.
Current Open Batches
From the All Transactions page, tap the Blue section of the screen to access the Current Open Batches transactions. The Current Open Batches page shows all the transactions that have been captured in 24 hours of when the first transaction was made. Note: You can change when Batches will automatically close in the Merchant Console.
In the Current Open Batches Screen, Merchants have access to more options for each individual transaction by tapping on any transaction that appears in the list. Tapping on any of the transactions listed will open a new screen listing the details of that specific transaction.
The Queued Transactions Page shows all of the Auth Only transactions that still have not been captured. Note: Queued Transactions may be set up to automatically be captured after a certain time period in the Merchant Console. Be sure it is captured before Auth Only Transaction is captured before it is expired.
Merchants have the option to capture the Authorization Code during this process, see next section. Note: Merchants do not have the option to change Queued Transaction amount or details on the mPOS app. Updated can only be made directly on the Merchant Console.
In the Queued Transactions Screen, Merchants have access to more options for each individual transaction by tapping on any transaction that appears in the list. Tapping on any of the transactions listed will open a new screen listing the details of that specific transaction.
Closed Batch Transactions
The Closed Batch Transactions page shows all of the batches that have been closed, both automatically and manually, within a two-month period.
In the Closed Batch Transaction page, Merchants are able to view the transactions of a specific batch. From there, they can view each transaction individually to view More Options and More Details.
You can view your daily app activity by pressing on the HISTORY icon. You can view you total daily sales, refunds and any status of any order that has been placed using the mobile app.To view your order history, touch the ORDERS bar on the HISTORY screen. From the ORDERS HISTORY screen you can view all of your open, partially paid, paid and cancelled orders.
To view the details for a particular order, simply touch the line on which it appears and you will be able to see all of the order details including customer information, items purchased and more, as well as take the payment for the order or place the order on hold.
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